Operation Skorcard Staff

Daya Karsa Abadi is seeking a dedicated Operation Skorcard Staff to join our dynamic banking operations team. In this critical role, you will be responsible for executing the full spectrum of banking activities designed to serve customers and ensure every transaction is processed with exceptional accuracy and efficiency. With a strong focus on customer service and operational excellence, this position offers a unique opportunity to be part of a growing organization in Jakarta Raya.

As an Operation Skorcard Staff at Daya Karsa Abadi, you will play a pivotal role in maintaining the smooth operation of our banking processes. You will handle customer inquiries, process transactions, and manage customer accounts with a high level of professionalism and attention to detail. This role is perfect for individuals who are passionate about banking operations and are eager to contribute to a team that values innovation and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Process and verify customer transactions accurately using our in-house banking software.
• Manage customer accounts and maintain up-to-date records in our CRM system.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Collaborate with the team to ensure all banking operations are completed within set deadlines.
• Monitor and report on daily banking activities to ensure compliance with regulatory requirements.
• Participate in training and development programs to enhance your skills and knowledge.
• Assist in the preparation of monthly and annual reports for the operations team.
• Stay updated with the latest banking regulations and industry best practices.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in banking operations or a related field.
• Proficient in using Microsoft Office Suite, particularly Excel and Word.
• Strong knowledge of banking software and CRM systems.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• High school diploma or equivalent.
• Familiarity with banking regulations and compliance standards.
• Ability to work both independently and as part of a team.

🛠️ Keahlian

Lowongan Terkait